ek rummy
ek rummy
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This app is available for your device
ek rummy
This app is available for your device
Contact
+91 5479273376
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the ek rummy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you still don't receive the OTP after a suitable waiting period, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your phone number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with account transfer. This helps facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should allow you to log in and play without problems. This should fix any issues you were experiencing with the app.
Q1: What is the minimum withdrawal amount in the ek rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for money earned from gaming, not bonus amounts. This means users can only redeem their actual winnings, not any additional rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes saving your Aadhar card, UPI information, and all bank details. This is a necessary step to ensure a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within 30 minutes to 3 hours. However, occasional delays in payment processing may require a wait of up to 24 hours. This variation in processing time may occur due to external factors affecting the payment system.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings made while using the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.
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At ek rummy, we strive to deliver exceptional customer service, providing 24/7 support to help you with any questions or concerns you may have. Join our vibrant community today and take advantage of thrilling promotions, bonuses, and loyalty rewards designed to enhance your gaming journey. With our comprehensive support system, you can rest assured that you'll receive prompt and personalized assistance whenever you need it. Our dedicated team is always available to address any issues or queries you may have, ensuring that your experience with us is seamless and enjoyable. As a valued member of our community, you'll have access to a wide range of exciting offerings, including exclusive promotions, special bonuses, and loyalty rewards. These incentives are designed to reward your loyalty and encourage you to continue playing with us. At ek rummy, we're committed to providing a dynamic and engaging gaming environment that offers endless possibilities for entertainment. Whether you're a seasoned gamer or just starting out, we have something for everyone. Our extensive library of games, innovative features, and user-friendly interface make it easy for you to find your favorite games and start playing right away. So why wait? Join our community today and discover a world of limitless entertainment possibilities. With ek rummy, the excitement is just a click away!